FAQs
General
What is Sondaire?
Sondaire is a line of artisanal room sprays designed to transform everyday spaces into intentional environments. Each fragrance is crafted to evoke calm, presence, and renewal using non-toxic, alcohol-free, and cruelty-free formulations.
Sondaire is more than scent. It’s a ritual for your space.
Where can I buy Sondaire?
Right now, Sondaire is exclusively available on sondaire.co. Stay tuned for updates.
How can I contact Sondaire?
Get in touch with our team by emailing support@sondaire.co.
Our Products
How do I use Sondaire Room Sprays?
To experience: Spray generously into air toward the center of the room.
Avoid spraying directly on surfaces. Do not spray directly onto fabrics, people, or pets.
Flammable. Keep away from fire. For external use only. Avoid contact with eyes. If contact occurs, rinse thoroughly with water. If irritation persists, seek medical attention. Keep out of reach of children.
Do you test your products on animals?
Absolutely not! Our products are all proudly cruelty-free.
Orders + Shipping
How can I check/track the status of my order?
Use the tracking link included in your shipping confirmation email or log into your customer account to track your order.
There is a problem with my order. What can I do?
If you encounter any issues with your order or have questions, please reach out to our team via email at support@sondaire.co.
What is your return policy?
Due to the nature of our products, we're currently unable to accept returns or exchanges at this time. We appreciate and value your support of the Sondaire brand, and we're committed to your satisfaction. If you encounter any issues with your order or have questions, please reach out to our team via email at support@sondaire.co. We are here to provide assistance and ensure a positive experience with our products.
Do you offer subscriptions?
We do not offer subscriptions at this time — but be sure to subscribe to our newsletter for subscription updates!
How long until I receive my order?
Please allow 3-5 business days for order processing. Once your order has shipped, you can expect to receive your order in 3-5 business days with Standard Shipping or 1-2 business days with Express Shipping.
How much is shipping?
Within the US: We offer free Standard Shipping. Express Shipping is available for a flat rate of $20 USD.
Do you ship internationally?
At this time, we ship to all 50 states in the USA. We hope to expand our international shipping to more countries in the future. Subscribe to the newsletter and follow us on social media for future shipping updates. Get updates by following us on Instagram.
